FAQs

Here are some of our most frequently asked questions. Click on the relevant tab for campaign or area specific FAQs. If you still cannot find an answer to your question, you can contact us.

Registration

Why do I need to register for the Pod?

Registering for the Pod gives you access to our extensive range of teaching resources and enables you to sign up to Pod campaigns. You and your students will be able to blog about your work too.

Who is eligible to register with the Pod?

To register with the Pod you must be a teacher, teaching assistant, school employee, associate or governor, community group leader Home Educator, or a local authority contact. You can also register if you are an employee of one of our sponsors.

Students and other members of the community can still view blogs, games, movies and the resources within Students. If you are a young person and you want to blog, your teacher or community group leader will give you a blog code.

Can several people from the same school register?

Yes, each user must create their own account. Register now.

I can't find my school on the Pod's registration pages, what should I do?

If you can't find your school on the Pod's registration page please try entering only the first part of your postcode. If you still can't find your school please you can use the manual registration.

I am unable to register and need some help. What should I do?

If you need help registering with the Pod, you can contact us and we will help you to register.

Account

Forgotten username or password – teacher or other user

If you are a teacher, you should log in with the email address you used to register on the site.

If you have forgotten your password, click here and enter your email address to be sent a reminder.

If you're still experiencing issues with your account, please contact us.

Forgotten username or password – student

If you have forgotten your username or password, please speak to your teacher who will be able to help you.

Can I change my account information?

Yes: if you are a teacher, teaching assistant or community group leader you can edit your details in your My Account page by clicking on 'Edit account information'. Please note that you can't change your email address, as this is your username for your account. To manually change your email address, ease contact us


If you would like to change your school or group’s address please contact us

Blog

How do teachers and community groups leaders blog?

  1. Login
  2. Go to the My Account page and click on the 'Add a blog' button.
  3. Fill in the form as instructed. You can add text blogs, image blogs and add an attachment such as a Word document.
  4. Don't forget to select which activity and/or campaign you are blogging about!

How do students blog?

Firstly, students need to register. You can invite them to do so through the My Account page. 

Students should then go to the My Account page, click 'Add a blog'. Students will then be able to enter details of their blog, and should make sure they choose the correct activity and/or campaign from the filter box. 

You will then need to moderate your students' blogs before they appear on the site. You can do this from your My Account page.

How can I moderate my students' blogs?

Go to your My Account page - any pending blog posts from your students will be in the Notifications and reminders' box. You can also moderate pending blogs from students within your school or group who have blogged using another teacher's blog code just remember to let that teacher know that's what you're doing.

Where can I find my school or group’s blogs?

If you are looking for blogs from a specific school or group you can go to the school or group’s homepage and view their blogs from there. You can search for a school or group under the map on your schools page, which you can access through My Account, or if you are looking for your school or group’s blogs, you can log in and then press the ‘My school/group’ button at the top of the page.

Campaigns

How do I sign up to a campaign?

You need to be a registered teacher, teaching assistant or community group leader, and be logged in to sign up to a campaign.

Go to the Campaigns section, select which campaign you are interested in and click on 'Take part'. Schools and groups can only sign up to a campaign once, so if someone else in your school or group has signed up to the current campaign you will not be able to sign up again. There is a maximum of one campaign pack per school/group. 

Home educators and Pod Sponsor employees are unable to sign up to campaigns, but can still participate by downloading the free resources on the Pod.

What is a campaign survey and how do I complete one?

A campaign survey allows you to measure the impact of your Switch Off Fortnight or Waste Week campaign. To complete a survey:

  • Log in
  • Go to your school or group's homepage and scroll down to the Switch Off Fortnight or Waste Week survey box
  • Collect the data for your pre-campaign survey
  • Enter the details about light/appliances left on or the amount of waste you're sending to landfill.
  • Run your campaign
  • Collect the data for your post campaign survey
  • Log in and go back to the Switch Off Fortnight or Waste Week Survey box on your school/group's homepage
  • See how much you have saved!

Please note that you can only complete a survey once for each campaign.

How do you calculate how much energy we have saved?

Fill out the survey by entering the number of appliances on, off and on standby on your first (undercover) audit. Then, after you have run an energy awareness campaign in school, run another survey and enter the results. We'll calculate the amount of energy you would save in a 24-hour period, and if you kept it up, over a year. Figures are based on typical energy consumption values for the appliances, assuming that anything left on or on standby is left like that for 1.5 hours and 195 school days in the year.

How do I get a campaign pack?

Teachers or community group leaders who sign their school up to an eligible campaign* will automatically go on the list to receive a free engagement pack. However, you need to be quick – there are a limited number available for each campaign. So sign up fast!

Please note, packs can often get lost in the school office – be sure to tell staff who cover that area that you're expecting one.

* not all campaigns will include a campaign pack. Packs are limited to one per school and are sent on a first come, first served basis.

Can I join a campaign at a different time?

Our campaigns are scheduled throughout the year and provide engaging resources to help get your whole school involved. The campaign resources can also be found at in the Teachers section, so you can access them at any time. You can take part in the campaigns when they are open and blog your progress through your account, or you can use the resources independently to run a campaign within your own school. To find out when our campaigns run, please see the calendar on the Campaigns page.

Recycle to Read

What is Recycle to Read?

Recycle to Read is a campaign designed to give schools and communities an opportunity to recycle to get new books to support children’s literacy.

The programme is collecting items not typically collected from households for recycling, such as toys, textiles, and batteries, through school and retail collections. Participating schools are rewarded with vouchers to buy a fantastic discounted range of fiction and non-fiction books suitable for early years through to 11-year-olds, from the Harper Collins Recycle to Read book catalogue.

Who can take part?

Battery collections: Schools in mainland England (including the Isle of Wight) Wales and Scotland registered with the Pod can take part.

Textile only collections: Schools in mainland England (including the Isle of Wight) Wales, Northern Ireland and Scotland registered with the Pod can take part. Currently, schools in Northern Ireland can participate in textiles collections only.

All schools registered with the Pod can access the Recycle to Read education resources.

Does it cost anything to take part?

No. It is free for schools to take part in Recycle to Read.

How do we take part?

Register for a free account for your school with the Pod (if your school is not already registered). Login and sign up to the Recycle to Read campaign of your choice.
Currently you can choose from:

  1. Recycle to Read Textiles to hold a collection day for unwanted textiles to earn £200 per tonne (20p per kilo) in book rewards.
  2. Recycle to Read Batteries to receive a battery box and campaign pack to earn £30 per full box of batteries emptied (if your school is one of the first 100 schools to book a collection*). Schools signed up for the battery collections are also entered into a prize draw to win a £100 book voucher code. 

*Terms and conditions apply

What happens after we sign up to a campaign?

After signing up to any campaign, you will receive an email containing everything you need to take part including a range of resources to ensure you have everything you need to hold a successful collection. These can also be accessed via the Recycle to Read campaign pages when you are logged in. You may also be sent a printed pack depending on the type of collection you have registered for. See the Campaign Guides for details.

How do the collections work?

See the following campaign guides for details

What resources are provided?

You will be provided with a campaign guide, assembly presentation, and parent mail plus a range of other helpful resources, depending on the type of collection you have opted for, to help ensure your collections are a success.

A wide range of additional topic-based education resources to support whole school, class or eco-team engagement are also available for download from our resource library. You may also be sent a printed pack depending on the type of collection you have registered for. See the campaign guides for details.

Are the books discounted?

Yes. All books in the Harper Collins Recycle to Read catalogue offer exclusive discounts for schools registered to Recycle to Read who have vouchers.

What books are available?

The Recycle to Read catalogue contains a wide range of fiction and non-fiction book titles suitable for early years up to 11 years (catering for nursery, primary and junior schools).

How do I get books for my school?

Schools eligible to participate in Recycle to Read collections the academic years 2023-24 and 2024-25 can get book voucher codes. Book voucher codes can be used as discount vouchers or credit vouchers to purchase discounted books from the Recycle to Read book catalogue managed by Harper Collins.

How much can I earn from recycling?

The amount schools can earn for recycling 2024-25:

  • Textile recycling: £200 worth of book vouchers per tonne (20p per kilo)
  • Battery recycling: £30 worth of book vouchers (for the first 100 schools returning a full battery box in the academic year 2023-24). Schools signed up for the battery collections are also entered into a free prize draw to win a £100 book voucher code.

See the campaign guides for details.

How soon will I get my book vouchers?

If your school has had a Recycle to Read collection, you will receive an email containing your collection results and book voucher codes earned (if any) within 25 working days of the collection.

What are Book Voucher Codes?

Schools eligible to participate in Recycle to Read collections this academic year 2023-24 can get book voucher codes. Book voucher codes can be used as discount vouchers or credit vouchers to purchase discounted books from the Recycle to Read catalogue managed by Harper Collins. The Recycle to Read catalogue contains a wide range of fiction and non-fiction book titles suitable for early years up to 11 years (catering for nursery, primary and junior schools).

Voucher codes are issued in increments of £5 (£5,10,15,20,25 etc.) up to £100 after which codes are issued in multiples of £100 (£100,200,300 etc.). The minimum voucher value is £5. An additional £2.95 is deducted per voucher issued to cover P&P for each order placed using a book voucher. For example, if a school has earned 12,500 Recycling Reward Points (£125) a minimum of 2 vouchers would be issued and 2x £2.95 removed (£5.90) leaving a total of £119.10. This will be rounded down to the nearest £5 (£115), Therefore, a £100 voucher and a £15 voucher will be issued. 

Only one book voucher code can be used in each book order transaction. 

What if the books I want to buy cost more than the vouchers I have?

If the cost of the book(s) in your basket is greater than the value of the book voucher code, it is possible to use other payment methods to cover the remaining cost. Discounts are applied to the total order value of discounted books. It is only possible to redeem book voucher codes once.

What if the value of my book voucher is greater than the cost of the books I want to buy?

It is worthwhile using the entire value of your book voucher as no change/ or equivalent can be given for any unspent book voucher code value. If the book voucher code value is higher than the cost of the item(s) in the transaction, the remaining book voucher code value will be lost.

When do the book voucher codes expire?

Book voucher codes issued by Recycle to Read during the school year 2023/24, expire July 2025 unless a different date is provided at the time of issue or through notification (with a minimum of 30-day's notice).

How do I buy books from the Recycle to Read catalogue?

Go to the book ranges on www.Collins.co.uk/recycletoread and select the items you would like to buy and follow the onscreen instructions to complete your purchase. You will be given an opportunity to enter your book voucher code as a discount code.

What if I lose my voucher code?

Unfortunately we cannot provide new voucher codes for those that have been lost or be held responsible for refunding the value of book voucher codes that have been redeemed without school consent. Please see our terms and conditions.

How do I book a textiles collection?

If you have registered for Recycle to Read Textiles you can request a textiles collection by emailing collections@wastebuster.co.uk your school’s name, address, contact name, contact email and telephone number and use the words ‘Textiles Collection’ in the subject area.

What textiles can I collect?

All items should be clean and wearable (or reusable) and in general good condition.

Recycle to Read textiles collections CAN accept:

Wearable Clothing
Paired Shoes
Handbags
Belts
Duvet Covers
Pillowcases

Recycle to Read textiles collections CANNOT accept:

Workwear
Uniforms (including school uniforms)
Wet/Soiled Items
Duvets
Pillows
Blankets
Table Cloths
Linens
Cushions
Carpets

How do I book a battery box collection?

When your school signs up for Recycle to Read Batteries your details will automatically be forwarded to our battery collections partner to get your battery collection box delivered.

When your box is full, please follow the instructions printed on the box and book via our battery collector by calling 0161 989 9636 or by emailing valpak@pbrl.co.uk with your school details stating you are collecting for Recycle to Read. Once booked you will receive a collection within 10 working days.

Collections are made from the main school reception during school opening hours without advanced notice* – so please make your box available for collection once booked. On your collection day, you will receive a collection receipt, and your box will be emptied ready to receive more batteries – please do not tape/ seal your box.

If you have any collection queries, please call ‘Portable Battery Recycling’ on 0161 989 9636 or email valpak@pbrl.co.uk, who are collecting on the behalf of our battery collection partner Valpak (https://www.valpak.co.uk/).

*Having no advanced notice allows our collector (Portable Battery Recycling) to reduce environmental impact by coordinating collections daily, lowering transport miles.

What batteries can I collect?

 Recycle to Read battery collections CAN accept:

AAA, AA, C, D, 9V and 6V Batteries
Mobile Phone Batteries
Laptop Batteries
Power Tool Batteries

All lithium (Li) and button batteries should have sticky or masking tape covering their connectors. Button batteries can be placed in a line between two sections of sticky tape.

Recycle to Read battery collections CANNOT accept:

Damaged or leaking batteries
Car Batteries
Industrial Batteries
Batteries with connecting wires (unless taped to the side of the battery)

Do I need to undertake any risk assessments to hold recycling collections?

We recommend undertaking a risk assessment before undertaking any collections activity to ensure it is compliant with your schools H&S protocol. Although risks associated with hosting household battery collection points are considered to be low, it is advised that all battery collection points inform their insurers of the collection system, providing risk assessments. Further guidance on safe collection and storage can be found here: Valpak Battery Collections Guide. Guidance on child health and safety considerations can be found here: Valpak Child Health and Safety Guide.

How are batteries recycled?

Batteries collected through Recycle to Read with our partner Valpak (https://www.valpak.co.uk/), are taken to a sorting facility that separates the different types/chemistries of batteries, ready to be sent to specialist refineries in the UK or Europe (there is limited battery refinery capacity in the UK).

Refineries then break down, sort and smelt/refine the different battery components, so that the valuable and rare resources in batteries can be recovered and reused to make new batteries and electronics, and ensure any hazardous waste is disposed of safely.

The battery recycling process video can be viewed here: https://jointhepod.org/teachers/films/r2r-battery-process.  

Are batteries dangerous?

Batteries can cause serious injury or death if swallowed, please keep batteries out of the reach of small children and pets.

Batteries incorrectly disposed of can lead to the release of damaging chemicals to land, water and air. They can corrode in the environment - leaching dangerous metals and chemicals, and when burnt in energy from waste plants release toxic gasses and ash. Some batteries such as lithium-ion (Li) batteries may even cause fires or explode when damaged.

Further guidance on safe collection and storage can be found here: Valpak Battery Collections Guide. Guidance on child health and safety considerations can be found here: Valpak Child Health and Safety Guide.

How are textiles recycled?

Textiles are sorted in the UK by our partners, to ensure that only suitable items are sent for reuse in the UK and around the world to get the best use and value from them and preventing wastage.

Textiles that are not suitable for reused are sent for recycling in the UK, either to be cut up to make industrial wiping cloths or sent for ‘flocking’ where they are broken down and their fibres used as stuffing or even reweaved into new materials.

A small percentage (~3% on average) are currently unrecyclable and are sent for waste to energy treatment.

Recycle to Read work with Nathans Waste Savers to process any textiles collected through the programme for reuse and recycling. Further information on both companies can be found here:

  • Textiles (mainland UK (excluding schools based within the London low emission zone and including Isle of Wight), Scotland and NIR): Nathans Wastesavers (https://www.nathanswastesavers.co.uk/)

What is the difference between signing up to Recycle to Read Toys and registering for the Pod?

Only Pod schools, can sign up to take part in Recycle to Read Toys. If you’re not already a Pod school, you can register here

How can I fix broken toys?

This depends on the toy you have. It is worth searching online for fixes for specific problems. Some communities also have doll hospitals and local shops that can help with a range of different fixes. Try your local Repair Café – the Repair Café website might help you find your nearest repair café. There are lots of guides on the internet on how to fix different types of toys, such as the Fixit Club.